Privacy Policy
- A. General Description
“Xtars Live” is operated by Xtars Interactive Media Co., Ltd. (“the Company”). In order to support the protection of personal data and privacy, the Company has formulated this “Xtars Privacy Policy” (“this Policy”) to provide you with information on the types, purposes, and methods of collection, processing, and use of personal data by the Service, as well as your rights and methods of exercising them under the law. Please read this Policy carefully. When you log in to the Service and register a member account, you will be deemed to have read, understood, and agreed to accept all the contents of this Policy. This Policy may be amended from time to time, and the Service will inform you of the changes through system announcements or by sending an email to the email address associated with your member account. If you do not agree to the changes to this Policy, you may cancel your account at any time under the provisions of the Service. This Policy applies only to the Service. The Service may contain links and information to websites and providers of other services or advertisers (collectively “Third Parties”). The privacy policy or personal data protection-related notices of such websites and information are not within the scope of this Policy and should refer to the relevant provisions of the Third Parties.
B. Categories and Methods of Personal Information Collection
1. Information Provided
When you register or use the service in the manner specified by the company, you agree that the company may obtain the relevant personal information you provide to the company, including, but not limited to, account name, email address, phone number, etc.
2. Information Browsing and Collection
When you use the service, the company may collect the following information:- (1) Technical information automatically collected by the platform through cookies or other means, including device or software information, such as your mobile device, web browser, or other programs used to access the service, configuration information provided, your IP address, usage time, and version and device identification used by your mobile device.
- (2) Information you search and browse while using the service, such as web search terms you use and other information and content details you browse or request while using our service.
- (3) Information about apps and other software you have used, as well as information about mobile apps and software you have used in the past.
- (4) Communication information obtained through the service, such as account information used for communication, as well as communication time, data, and duration.
- (5) Information contained in content shared through the service (metadata), such as the date, time, or location of shared photos or recorded videos.
- (6) Location information, which refers to the information collected by the company about your location when you use the company’s location-based services with the device location function enabled, including:
- (I) Your geographic location information collected through GPS or Wi-Fi, etc. when you use the service with a mobile device with a location function.
- (II) Real-time information about your geographic location provided by you or other users, such as geographic information included in account information you provide or shared information of the current or past locations, such as geographic tag information included in shared photos. You can stop the company from collecting your location information at any time by turning off the location function.
- (I) Your geographic location information collected through GPS or Wi-Fi, etc. when you use the service with a mobile device with a location function.
- 3. Information Shared by Other Parties
Shared information about you provided by other parties when they use the service.
C. Email Settings:
After obtaining your consent during registration, this service will send commercial information or emails to you. In addition to indicating that the information or email is sent by this service, it will also provide you with methods, explanations or functional links to stop receiving these information or emails at any time.
D. Purposes and Duration of Personal Data Collection and Processing
1. General Purposes The Company may use the information collected for the following general purposes, including but not limited to explaining the applicable age level, classification attributes, descriptions and operating methods of this platform, providing updates, notifications of promotions, or other activities to ensure the security and integrity of the products and services provided by the Company to you, marketing, promotion, identity verification, customer service, security prevention, fraud monitoring, and point storage purposes. 2. Conduct internal statistical analysis as a basis for improving services and researching market demand in the future. 3. Enable the Company to better understand how you access and use the Company’s services, and respond to your personalized needs, such as language settings, location settings, personalized instruction services, and guidance, etc.
2. Third-Party Services or Product Providers In order to provide you with the services or benefits you request, the Service may need to share your personal data with third parties (whether in Taiwan or overseas) that provide services or benefits. When you need to provide your name, phone number, address, email address, the Service will provide sufficient explanations in the relevant activities, and notify you before data collection or transmission. You can choose whether to accept this specific service or benefit.
3. Advertisers and Links The Service may provide your personal data, including name and email address, to advertisers who advertise on the Service, or to websites (whether in Taiwan or overseas) linked to the Service, for the following purposes: consumer, customer management and service; commercial and technical information; advertising and business behavior management; investigation, statistics and research analysis; marketing; trade promotion and management. The privacy policies and data processing measures of these advertisers or website operators are not within the scope of this Policy. The Service is not legally responsible for the activities of advertisers or website operators. Your personal data will be used for the above purposes during the period of continuance and the period necessary for the execution of related business.
E. Your Rights
Our company will try our best to provide you with appropriate technical means to allow you to access, update, or provide other personal information when using this service. When you inquire, update, or delete your personal information, our company may require you to provide identification to ensure the security of your account. However, if you request to stop collecting, processing, utilizing or deleting your personal information, it may result in this service, third-party services, or product providers being unable to continue providing services. In this case, our service may stop providing services to you.
F. Obligations to Provide Personal Information
1. Without your written consent, our service will not sell, exchange, or rent your personal information to third parties. However, we may still provide your personal information to government agencies or other third parties under legal requirements, judgments, orders or other dispositions, and any statutory obligations.
2. Our company may provide your personal information to government agencies in accordance with the law when you violate any laws, our service terms, this policy, infringe intellectual property rights, or harm the rights or safety of other users. If you suffer damages or incur expenses as a result, our company will not be responsible.
G. Other Notes
1. You voluntarily provide personal information to third parties outside of our service, which is not within the scope of this policy. Various personal information that you voluntarily disclose online to third parties other than our service, such as your email and birthday disclosed in live broadcasts, personal profile pages, and other places where you interact with other netizens, may be collected and used by others and are not within the scope of this policy. If you suffer damages or incur expenses as a result, our company will not be responsible.
2. Personal information self-protection measures, please keep your account password properly and do not provide your password to anyone.
3. Age restriction: Our company encourages parents or guardians to guide minors under the age of 18 to use this service. Our company recommends that minors encourage their parents or guardians to read this policy and suggest that minors seek their parents or guardians’ consent and guidance before submitting personal information.
H. Local regulatory supplementary items
Based on the Personal Data Protection Act in Malaysia, data can only be retained for a maximum of 6 years and must be deleted within the specified timeframe.
I. Contact Us
If you have any questions regarding this policy or anything related to personal information protection, please contact our company at service@xtars.com, and we will reply as soon as possible.