Xtars Terms of Service
  1. To protect your rights (referred to below as “Member”), please read the following regulations (referred to below as “these Terms”) carefully before registering and logging in to use the services provided by Xtar Interactive Media Co., Ltd. (referred to below as “the Company”). By clicking “Log In”, you indicate that you have read and understood these Terms and agree to fully comply with the Company’s management regulations and norms.
  2. 1. Understanding and Acceptance of these Terms
  3. a. You understand that after registering as a member of the Company, you can use various services provided by the Company (referred to below as “the Service”), and you acknowledge that you have read, understood, and agreed to accept all the content of these Terms. When a member uses the Service, it means that they not only agree to comply with these Terms, but also agree to accept the Member Norms of the Company (including “Xtars” announcement matters, norms of individual services, etc.) and comply with relevant laws and regulations.
  4. b. If you are a person with no legal capacity, your legal representative should apply to use the Service for you; if you are a person with limited legal capacity, you should obtain the consent of your legal representative before applying to use the Service. If you click the “Log In” button, it is deemed that you have obtained the consent of your legal representative or meet the legal requirements for legal acts, and have complete legal capacity to all the terms of this Service.
  5. 2. Addition and Modification of Member Service Terms
  6. The Company reserves the right to add and modify these Terms and related Member Norms. If these Terms are added or modified, the Company will not notify members separately. You can check the new version of the terms on the Company’s website or live platform at any time. If you do not agree with the modified content, please do not continue to use the Service. If you continue to use the Service after the announcement, it will be deemed that you have accepted and agreed to the revised terms.
  7. 3. Member Services and Restrictions
  8. a. Obligation to Register Truthfully
    You agree to provide detailed personal information (including real name and other relevant information) when registering as a new member. If there are any changes to the information you have registered, you should update it online at any time. If you provide any false personal information (such as using false or misleading methods to make deposits, which also constitutes false personal information), the Company has the right to terminate your membership and the right to use various services.
  9. b. Responsibilities and Obligations for Service Use:
  10. i. You fully understand and agree that Xtars only provides a platform for message sharing, transmission, and retrieval. As a member, you are responsible for all actions taken under your registered account, including any content that you transmit and any consequences that arise from it. If you engage in any activities that violate the law, including but not limited to infringing upon Xtars or any third party’s intellectual property rights or other interests, you shall bear the relevant legal responsibilities. If you violate any laws, these Terms, or any other regulations set by Xtars, and cause damage, expenses, or claims against Xtars by a third party, you shall be liable for compensation. Members should also exercise their own judgment when using the content on Xtars and assume all risks arising from the use of the content, including any risks resulting from relying on the accuracy, completeness, or usefulness of the live content. Xtars is not and will not be responsible for any actions or losses incurred by members.
  11. ii. Any content transmitted by you on this service or through the channels operated by Xtars does not represent the views or policies of Xtars, and Xtars does not assume any responsibility for it.
  12. iii. Xtars reserves the right to change, suspend, restrict, terminate, or revoke all or part of the service content at any time without notice to you for business development purposes.
  13. iv. The services provided by Xtars may include advertisements, and you agree to display advertisements from Xtars and third-party suppliers and partners during use.
  14. v. In addition to complying with these Terms and any other regulations set by Xtars, you agree to comply with international internet usage customs and etiquette regulations.
  15. vi. You may not use Xtars or the services provided to create, upload, copy, send, or distribute any content, including text, images, audio, video, or any other form of data that contains the following:
  16. 1. Endangers national security, divulges state secrets, or harms national reputation and interests.
  17. 2. Incites racial hatred, contains racial discrimination, or destroys ethnic unity.
  18. 3. Spreads rumors, disturbs social order, or undermines social stability.
  19. 4. Contains obscenity, gambling, violence, murder, or instigates criminal activity.
  20. 5. Insults or slanders others.
  21. 6. Violates the intellectual property rights or other rights of others.
  22. 7. Encourages or induces Xtars users to use other brands’ live broadcasts and activities, except for official partners of Xtars.
  23. 8. Spreads commercial advertisements, or similar commercial solicitations, excessive marketing information, and junk information.
  24. 9. Contains other content that violates the law, these terms, or other relevant regulations of the company, or that is contrary to public order or good morals.
  25. vii. The company has the right to stop the transmission of any content that violates the law, these terms, or any regulations of the company or that infringes, obstructs, or threatens anyone’s rights or safety, or that impersonates others, according to reasonable judgment. The company also has the right to take appropriate legal action against anyone who violates these terms, including but not limited to deleting content that is illegal, infringing, or inappropriate from the live broadcasting service, terminating the membership of violators, preventing them from using all or part of Xtars services, and keeping relevant information in accordance with legal requirements and reporting it to relevant authorities.
  26. viii. All works, service software, screen arrangements or related images, texts, or compositions on Xtars, as well as other Xtars logos, products, service names, and other data, including copyrights, patents, trademarks, trade secrets, and other intellectual property, ownership or other rights belong to the company or its rights holders. Without prior legal authorization from the company or its individual rights holders, no one may reproduce, modify, edit, distribute, transmit, or use in any form for rental, sale, lending, or other purposes. Violators shall bear all legal responsibilities, and the company may demand compensation in accordance with the law.
  27. ix. The content and software programs on Xtars are the company’s intellectual property. Without the company’s authorization, no one may copy, reverse engineer, decompile or disassemble any function or program. Violators shall bear all legal responsibilities, and the company may demand compensation in accordance with the law.
  28. c. Terms and Conditions of Service:
  29. i. You must choose your account name and password to create an account. If your account name infringes any copyright or trademark, the Company reserves the right to delete your account.
  30. ii. Only one person can use an account at a time. You are solely responsible for the custody of your account and password and agree not to transfer, rent or lend your account or password to others.
  31. iii. If you find that your account has been illegally used or there is any abnormality that affects its security, please notify the Company immediately. However, if the illegal use of your account and password is due to your negligence, the Company will not be responsible for handling it.
  32. 4. Service scope:
  33. a. You can use various payment methods provided by this platform to purchase Xtars’ points or services. You explicitly understand and agree that purchasing platform points is a well-considered action. Once the points are used or redeemed, the Consumer Protection Act Article 19 paragraph 1, 7-day cooling-off period does not apply, and the platform cannot provide any refund services. Issues related to unused and unredeemed points can be consulted with official customer service. If you cancel an order in the application store after purchasing points, we will take back the points you have used, and all effects associated with the use of points (including but not limited to event rewards, levels, experience points, rankings, etc.) will be withdrawn. The platform reserves the right to change, suspend, restrict, terminate or revoke this service without notice.
  34. b. For the official website cash recharge plan, please make sure to add the official customer service Line ID: @xtars by yourself and do not provide any transfer information (including but not limited to transfer details, online banking transfer screenshots, cash transfer forms) to a third party.
  35. c. You can use the payment system or other services provided by the Company, but you must provide your own equipment needed for internet access and bear the telecommunication-related fees including but not limited to “Internet connection fees” and “telephone fees”.
  36. 5. Termination and Modification of Services
    If any of the following situations occur, this Company has the right to immediately terminate or modify the service of any member account. Regarding any inconvenience, inconvenience or damage that may be caused by the termination or modification of the service of members using this service, this Company is not responsible to any member or third party.
  37. a. Members register with false information.
  38. b. Use this service under the name of this company, Starry Sky, Xtars, or similar names of all companies, platforms, or channels.
  39. c. Use characters or indecent text or images other than Chinese, English, and numbers as the name of this service.
  40. d. Apply for an account for this service under someone else’s name.
  41. e. Use false and improper methods to deposit funds.
  42. f. Violate these Terms or relevant member regulations of this Company.
  43. g. Transfer, rent or lend a member account to others for use.
  44. h. Engage in behaviors that violate public safety, public order, or good social customs.
  45. i. Engage in behaviors that violate current laws.
  46. j. Interfere, maliciously attack, or destroy the service, server, or network provided by this Company using any system or tool.
  47. k. Participate in platform activities using plug-ins, virus programs, program vulnerabilities (BUG), or other unfair and unreasonable methods.
  48. l. Members apply to terminate the service
  49. (a) If you no longer wish to use the services of this Company, you can delete your account under account settings. You agree that once you delete your account, you will waive all rights to use Xtars points and cannot be traced back, and this Company will not be responsible for you or any third party.
  50. (b) You agree that after the service is terminated, this Company may, with the exception, view or provide your personal information to government agencies, or third parties who claim their rights have been infringed and provide appropriate evidence:
  51. (1) As required by laws and regulations, or by orders of judicial or other relevant government agencies;
  52. (2) Members involved in violating laws, infringing on the rights of third parties, or violating these Terms or each use specification or agreement;
  53. (3) To protect the security of the member service system or the legitimate rights and interests of the operator;
  54. (4) To protect the legitimate rights and interests of other users or other third parties;
  55. (5) To maintain the normal operation of this system.
  56. (c) If you decide to stop using the services of this Company, please contact customer service by email so that we can continue to improve the quality of our services.
  57. 6. Termination or Interruption of Services in Mainland China
    In the event of any of the following circumstances, the Company reserves the right to suspend or interrupt the provision of services. The Company shall not be liable for any inconvenience, loss, or damage suffered by any member or third party:
  58. a. Necessary maintenance and construction of the relevant hardware and electronic communication equipment of this service.
  59. b. Sudden malfunction of hardware and electronic communication equipment.
  60. c. In emergency situations to safeguard the personal safety of other members or third parties.
  61. d. Inability to provide all or part of the services due to any software errors, viruses, trojans, or similar programs that may be transmitted by third parties through this service.
  62. e. Inability to provide services due to factors beyond our control, such as natural disasters.
  63. 7. Right to Change Services
  64. The Company reserves the right to suspend or modify the content of any service at any time or terminate member account services in accordance with the contract, without further notice. The Company shall not be responsible for any inconvenience, loss, or damage suffered by members or third parties.
  65. 8. Limitation of Liability
  66. a. Except as otherwise provided in these Terms or other member-related regulations, the Company does not provide any express or implied warranties for any of its services, including but not limited to commercial applicability, applicability for specific purposes, and non-infringement of third-party rights.
  67. b. The Company does not guarantee the stability, accuracy, or uninterrupted availability of any service. You acknowledge and agree to assume any risk and potential damages that may arise from using this service, such as interruptions, temporary inability to use, delays, errors in data transmission or storage, or third-party intrusion into the system resulting in game delays or progress rollbacks that cause you losses. The Company shall not be liable for any compensation.
  68. c. The Company provides various services according to existing plans, and does not guarantee that the service will fully meet your specific requirements.
  69. 9. Privacy Protection
  70. (1) Except as required by law or regulatory authorities, the Company will not sell, exchange, rent, or publicly disclose your name, address, email address, and other personal information protected by law without your authorization.
  71. (2) You agree that the Company allows its affiliated companies or partners to use your personal information to provide you with other services within the scope permitted by law.
  72. (3) You agree that the Company may compile membership statistics based on your personal information. If the statistics do not involve the disclosure of any personal identity of the members, you agree and allow the Company to use it for any lawful public use.
  73. (4) You agree that the Company may disclose your personal information in the following circumstances:
  74. 1. When requested by judicial, police or other authorized agencies based on legal procedures.
  75. 2. When your behavior violates laws, provisions of these terms, or relevant member regulations of the Company.
  76. 3. To safeguard the personal safety of other members or third parties of the Company in emergency situations as required by law.
  77. 10. Personal Data Protection
  78. In accordance with Article 8 of the Personal Data Protection Act, we inform you of the following matters regarding the protection of personal data:
  79. a. We may collect, process, and use your personal data in accordance with our privacy policy, the Personal Data Protection Act, and relevant laws and regulations, for purposes such as membership registration, browsing our website or app, online transactions, online activities, providing services, and marketing and promotions.
  80. b. You may provide the following personal data as needed: name, date of birth, national identification number, contact information (including but not limited to phone number, email, or residential address), or other information that directly or indirectly identifies you.
  81. c. You agree that we may use your personal data for services such as assisting in program searches, confirming changes to personal data, SMS promotions, social media contact, notifying winners of activities, notifying you of changes to regulations, and other ways in accordance with our privacy policy.
  82. d. You agree that we may use your personal data until the termination of all contracts between you and us, starting from the date of collection.
  83. e. You may exercise your rights under the Personal Data Protection Act to (1) request access or to view your personal data, (2) obtain a copy of your personal data, (3) request supplement or correction, (4) request cessation of collection, processing, and use, or (5) request deletion. However, we may refuse such requests if necessary for our duties or business operations.
  84. f. You are free to choose whether or not to provide us with your personal data. However, if the personal data you provide is insufficient to confirm your identity or if we discover that your personal data has been impersonated, stolen, or is otherwise untrue, we reserve the right to temporarily suspend our services to you, including any activity awards, promotions, etc. We apologize for any inconvenience caused.
  85. g. In addition to the above matters regarding personal data protection, the service terms and conditions also cover personal data protection.
  86. 11. Limitation of Liability
  87. Any limitations on liability for damages arising from your use of the service shall be subject to the relevant laws and regulations of the country in which the server is located. We shall not be responsible for damages resulting from your modification of the service content or your use of the service in a manner not in accordance with these terms and conditions, or damages not attributable to us. Under no circumstances shall we be liable for any indirect, consequential, punitive, incidental, special, or criminal damages, including loss of profits suffered by members as a result of using the service, even if we have been advised of the possibility of such damages. Our liability to you for any reason or under any circumstances shall be limited to the fees paid to us by you for using the service during the valid membership period.
  88. 12. Severability
  89. If any provision of these terms and conditions is found to be invalid, such invalidity shall not affect the validity of the remaining provisions. The headings in these terms and conditions are for convenience only and shall have no legal or contractual effect.
  90. 13. General Provisions
  91. The interpretation and application of these terms and conditions, as well as the rights and obligations between members and us arising from the use of the service, shall be governed by the laws of the Republic of China (excluding the application of the law on foreign-related civil matters or other similar regulations). Any disputes arising from these terms and conditions shall be submitted to the jurisdiction of the Taiwan District Court as the court of first instance.
  92. 14. Termination of Agreement and Refund
  93. In the event that the service ceases operation, we shall refund members for any unused stored value purchased, after necessary costs have been deducted.