Last Updated: June 2026

1. Scope

This Policy applies to virtual currency, virtual gifts, and other digital entertainment services provided through the Xtars platform.

2. Definition of Virtual Currency

Virtual Currency refers to digital credits or virtual items legally obtained by users and may only be used within the Xtars platform.

3. Usage Restrictions

‧ Virtual Currency may only be used within the Xtars platform.

‧ Virtual Currency has no cash value.

‧ Virtual Currency cannot be redeemed for cash.

‧ Virtual Currency may not be transferred, sold, or exchanged.

‧ Virtual Currency may not be used as a financial product or payment instrument.

4. Refund Policy

Except as otherwise required by applicable law, used Virtual Currency, virtual gifts, and digital products are non-refundable.

If payment issues occur due to system errors, duplicate charges, or unauthorized transactions, users may contact customer support for assistance.

5. Account Termination

If an account is suspended, deleted, or terminated, any unused Virtual Currency may become invalid and will not be compensated.

6. Policy Changes

Xtars reserves the right to modify the Virtual Currency system and related rules at any time.

7. Contact Us

Email:
service@xtars.com