Last Updated: June 2026

1. How to Request Deletion

If you wish to delete your Xtars account and associated personal data, please contact customer support through the following method:

Email:service@xtars.com

2. Identity Verification

To protect account security, we may request necessary information to verify account ownership.

3. Processing Time

Account deletion requests are generally processed within 7 business days after receipt of the request.

4. Effects of Deletion

‧ The account will no longer be accessible.

‧ Unused virtual currency and related benefits may become invalid.

‧ Deleted data generally cannot be restored.

5. Data Retention

Certain information may be retained as required by law, transaction recordkeeping obligations, fraud prevention, or dispute resolution purposes.

6. Contact Us

Email:service@xtars.com