“Xtars” (hereinafter referred to as the “Service”) is operated by NINE NINE TECH CO., LIMITED (hereinafter referred to as the “Company”).

Taiwan Operating Company:
Wang Yi Online Business Services CO., LTD.

In order to support the protection of personal data and privacy rights, the Company has established this “Xtars Privacy Policy” (hereinafter referred to as the “Policy”) to help you understand the categories, purposes, methods, and usage of personal information collected, processed, and utilized by the Service, as well as your related rights under applicable laws.

Please read this Policy carefully. By registering for and using the Service, you acknowledge that you have read, understood, and agreed to all contents of this Policy.

This Policy may be amended from time to time. The Service may notify you of any updates through system announcements, website updates, or emails sent to the email address linked to your account.

If you do not agree to any changes to this Policy, you may discontinue use of the Service at any time.

This Policy applies only to the Service. The Service may contain links to third-party websites, partners, advertisers, or service providers. The privacy policies and personal data protection practices of such third parties are not governed by this Policy, and you should refer to their respective policies separately.

(1) Information You Provide

When you register, log in, or use the Service in accordance with the methods designated by the Service, you agree that the Company may collect personal information you provide, including but not limited to your account name, email address, phone number, payment-related information, and other information voluntarily provided by you.

(2) Browsing and Automatically Collected Information

When you use the Service, the Company may automatically collect the following information:

1. Device and Technical Information

The platform may automatically collect device or software-related information through Cookies, SDKs, or other technologies, including your mobile device information, browser type, configuration information, IP address, usage time, operating system version, and device identifiers.

2. Usage Behavior Information

Information regarding your searches and browsing activities while using the Service, including search keywords, viewed content, requested information, click records, and interaction details.

3. Application Information

Information regarding applications and software you have used, including mobile applications and related software information.

4. Communication Information

Information related to communications conducted through the Service, including account identifiers, communication time, content, and duration.

5. Shared Content Information

Information contained in content you share through the Service, including metadata such as uploaded photos, videos, upload dates, timestamps, and geolocation tags.

6. Location Information

When you enable location services on your device and use location-based features provided by the Company, the Company may collect information related to your geographic location, including:

(1) Geographic location information collected through GPS, Wi-Fi, or other technologies when you use the Service through location-enabled devices.

(2) Real-time location information provided by you or other users, including account profile region information or geotagged content shared by users.

You may stop the collection of location information at any time by disabling location services on your device.

(3) Information Provided by Third Parties

Information related to you that may be shared by other users or third parties while using the Service.

• (1) Technical information automatically collected by the platform through cookies or other means, including device or software information, such as your mobile device, web browser, or other programs used to access the service, configuration information provided, your IP address, usage time, and version and device identification used by your mobile device.
• (2) Information you search and browse while using the service, such as web search terms you use and other information and content details you browse or request while using our service.
• (3) Information about apps and other software you have used, as well as information about mobile apps and software you have used in the past.
• (4) Communication information obtained through the service, such as account information used for communication, as well as communication time, data, and duration.
• (5) Information contained in content shared through the service (metadata), such as the date, time, or location of shared photos or recorded videos.
• (6) Location information, which refers to the information collected by the company about your location when you use the company’s location-based services with the device location function enabled, including:
  
  • (I) Your geographic location information collected through GPS or Wi-Fi, etc. when you use the service with a mobile device with a location function.
    
  • (II) Real-time information about your geographic location provided by you or other users, such as geographic information included in account information you provide or shared information of the current or past locations, such as geographic tag information included in shared photos. You can stop the company from collecting your location information at any time by turning off the location function.

• (1) Technical information automatically collected by the platform through cookies or other means, including device or software information, such as your mobile device, web browser, or other programs used to access the service, configuration information provided, your IP address, usage time, and version and device identification used by your mobile device.
• (2) Information you search and browse while using the service, such as web search terms you use and other information and content details you browse or request while using our service.
• (3) Information about apps and other software you have used, as well as information about mobile apps and software you have used in the past.
• (4) Communication information obtained through the service, such as account information used for communication, as well as communication time, data, and duration.
• (5) Information contained in content shared through the service (metadata), such as the date, time, or location of shared photos or recorded videos.
• (6) Location information, which refers to the information collected by the company about your location when you use the company’s location-based services with the device location function enabled, including:
  
  • (I) Your geographic location information collected through GPS or Wi-Fi, etc. when you use the service with a mobile device with a location function.
    
  • (II) Real-time information about your geographic location provided by you or other users, such as geographic information included in account information you provide or shared information of the current or past locations, such as geographic tag information included in shared photos. You can stop the company from collecting your location information at any time by turning off the location function.

After you register and provide consent, the Service may send you commercial information, event notifications, system announcements, marketing materials, or other notifications related to the Service.

Emails or notifications sent by the Service may include:

• Commercial information
• Event notifications
• System announcements
• Marketing information
• Platform feature updates
• Security notifications

You may unsubscribe from marketing or promotional communications at any time by following the unsubscribe instructions provided in the email, adjusting your account settings, or contacting customer support.

However, the Service may still send necessary notifications related to account security, transaction processing, service maintenance, or legal compliance when required.

(1) General Purposes

The Company may use the collected information for the following purposes:

• Identity verification
• Customer support
• Security protection
• Fraud prevention and monitoring
• Purchase of Virtual Credits
• Provision of platform features and services
• Marketing and promotional activities
• Personalized content recommendations
• Statistical analysis and service optimization

The Company may also use collected information to better understand how users access and use the Service, and to provide personalized services and user experiences based on user preferences, language settings, regional settings, or usage behavior.

(2) Third-Party Service Providers

The platform may use third-party payment service providers to process payments and transactions.

During payment processing, relevant payment information may be handled by third-party payment providers in accordance with their respective privacy policies.

The Service may also share necessary information with relevant third-party service providers when providing specific services, promotional events, or platform features requested by users.

(3) Advertising and Analytics Services

The Service may use advertising, analytics, or data service providers, including Cookies or other tracking technologies, for purposes such as:

• Advertising delivery
• Traffic analysis
• User behavior analysis
• Marketing optimization

Relevant third-party service providers may process related information in accordance with their own privacy policies.

(4) International Data Transfers

Your personal data may be processed, stored, or transferred in Taiwan, Hong Kong, or other service locations due to platform operations, payment processing, customer support, data storage, or legal compliance requirements.

The Company will retain your personal data only for a reasonable and necessary period in accordance with applicable laws, contractual relationships, service periods, operational requirements, or legal obligations.

You may exercise the following rights regarding your personal data in accordance with applicable laws:

• Request access to or review your personal data
• Request a copy of your personal data
• Request correction or supplementation of your personal data
• Request suspension of the collection, processing, or use of your personal data
• Request deletion of your personal data

To protect the security of your account and prevent unauthorized access, the Company may require you to complete identity verification procedures before processing your request.

Please note that requesting suspension of collection, processing, use, or deletion of personal data may result in certain features or services becoming unavailable, and may affect your continued use of the Service.

If you wish to exercise the above rights or have any questions regarding personal data protection, you may contact the Company through the contact methods provided in this Policy.

(1) General Principles

Without your consent, the Service will not sell, exchange, rent, or otherwise provide your personal data to any third party.

However, the Company may disclose your personal data to government authorities, judicial authorities, regulatory agencies, or other third parties under the following circumstances:

• Compliance with applicable laws or legal obligations
• Court orders, governmental requests, or regulatory requirements
• Cooperation with judicial investigations, crime prevention, or public safety matters
• Protection of the lawful rights and interests of the Company, other users, or third parties

(2) Violations and Enforcement

If you engage in any of the following conduct:

• Violation of applicable laws or regulations
• Violation of the Terms of Service or platform policies
• Infringement of intellectual property rights, privacy rights, or other lawful rights of others
• Conduct that threatens platform security, normal operations, or the rights and interests of other users

The Company may disclose necessary personal data or transaction information to competent authorities, judicial authorities, or relevant third parties as required for investigation, dispute resolution, or protection of lawful rights.

To the extent permitted by law, the Company shall not be liable for any damages, losses, or expenses arising from such disclosures or actions.

(1) Third-Party Information Disclosure

This Policy does not apply to personal information voluntarily disclosed by you to third parties outside of the Service.

For example, information you voluntarily disclose in live chat rooms, profile pages, social interactions, or other public areas may be collected, used, or redistributed by other users or third parties.

The Company has no control over how third parties use such information and shall not be responsible for any damages arising from such disclosures.

(2) Account Security

Please properly safeguard your account credentials, passwords, and related login information, and do not share them with any third party.

If your account is compromised, personal information is leaked, or any damages occur due to your failure to properly safeguard your account information, account sharing, or any reasons attributable to you, the Company shall not be liable to the extent permitted by applicable laws.

(3) Minors

The Company recommends that minors use the Service under the consent and guidance of their legal guardians, parents, or representatives.

If you are a minor, please obtain consent from your legal guardian before using the Service or providing personal information.

Parents, guardians, or legal representatives should appropriately supervise minors when using the internet and the Service in order to protect their personal information and online safety.

If you have any questions regarding this Policy, personal data protection matters, or privacy-related issues concerning the Service, please contact the Company through the following methods:

Platform Operating Company:
NINE NINE TECH CO., LIMITED

Hong Kong Business Registration Number (BR Number):
78926868

Taiwan Operating Company:
Wang Yi Online Business Services CO., LTD.

Customer Service Email:
service@xtars.com

Official LINE:
@xtars

Customer Service Hours:
Monday to Friday 16:00 – 24:00 (GMT+8)

Xtars is committed to providing safe, compliant, and high-quality digital entertainment interactive services.