Thank you for using Xtars.
We value every user’s feedback and experience. If you encounter any issues while using our platform,
please feel free to contact us through the channels below and our support team will be happy to assist you.

📌 Platform Information

Platform Operator
NINE NINE TECH CO., LIMITED
Hong Kong Business Registration Number (BR Number): 78926868

Taiwan Operating Company
Wang Yi Online Business Services CO., LTD.
Unified Business Number: 62203487

📧 Customer Support

Support Email
service@xtars.com

Official LINE
@Xtars

Support Hours
Monday – Friday 16:00 – 24:00 (GMT+8)

💬 How We Can Help

‧ Account login and verification issues

‧ Top-up and payment inquiries

‧ Refund requests and transaction inquiries

‧ Content reports and complaints

‧ Business partnerships and cooperation

‧ Platform usage guidance

‧ Other platform-related questions

✨ About Xtars

Xtars is a global digital entertainment platform providing live-streaming interaction,
virtual credits, virtual gifts, and related digital entertainment services.
We are committed to delivering a safe, transparent, and high-quality interactive experience.

Virtual credits and virtual gifts available on the platform are intended solely for digital entertainment interactions within Xtars:

‧ Have no cash value

‧ Cannot be withdrawn

‧ Cannot be exchanged for cash

‧ Do not constitute any electronic payment instrument or financial product