Last updated: June 2026

This platform is operated by NINE NINE TECH CO., LIMITED. (BRN: 78926868)

Taiwan operating company: Wang Yi Online Business Services CO., LTD. (Unified Business No.: 62203487)

To protect the rights and interests of you, hereinafter referred to as the “Member”, please carefully read the following provisions before registering, logging in to, or using the services of NINE NINE TECH CO., LIMITED, hereinafter referred to as the “Company”. When you click “Log in”, you are deemed to have carefully reviewed and understood these Terms and agreed to fully comply with the Company’s management rules and regulations.

I. Acknowledgement and Acceptance of Terms

(1) After registering as a Member of the Company, you may use the services provided by the Company, hereinafter referred to as the “Service”, and you represent that you have read, understood, and agreed to be bound by all provisions of these Terms. When a Member uses the Service, the Member also agrees to comply with the Company’s member rules, including Xtars announcements and individual service specifications, and all applicable laws and regulations.

(2) If you are a person without legal capacity, your legal representative shall apply to use the Service on your behalf. If you are a person with limited legal capacity, you shall obtain the consent of your legal representative before applying to use the Service. By clicking the “Log in” button, you are deemed to have obtained the consent of your legal representative or to have satisfied the requirements for legal acts, and to have full legal capacity with respect to all terms of the Service.

(3) Users who do not meet the legal age requirement in their location may not use paid, top-up, or related digital entertainment consumption services on this platform.

(4) The platform’s services may be unavailable in certain countries or regions due to regional, legal, or regulatory restrictions.

Members shall confirm the legality of using the Service in their own location.

II. Addition and Amendment of Member Service Terms

The Company reserves the right to add to or amend these Terms and related member rules. If these Terms are added to or amended, no individual notice will be given. You may review the latest version of the Terms on the Company’s website or live streaming platform at any time. If you do not agree to the amendments, please stop using the Service. If you continue to use the Service after the announcement, you will be deemed to have accepted and agreed to the amended Terms.

III. Member Services and Restrictions

(1) Obligation to Provide Accurate Registration Information

You agree to provide accurate personal information when registering as a new Member, including your real name and related information. If your registered information changes thereafter, you shall update it online at any time. If any personal information you provide is false, including using false or improper methods for top-up, or is misleading, the Company may terminate your membership and your right to use all services at any time.

(2) Responsibilities and Obligations for Use of the Service:

1. You fully understand and agree that Xtars is a digital entertainment interactive platform providing live interaction, virtual credits, and related digital entertainment services. Members shall be responsible for all actions under their registered accounts, including any content transmitted by them and any consequences arising therefrom. If, when using the Service, there is any violation of law, including but not limited to infringement of the Company’s or any third party’s intellectual property rights or other rights and interests, the Member shall bear the relevant legal liability. If the Member violates laws, these Terms, or related member rules of the Company, causing the Company to suffer damages, incur expenses, or face third-party claims, the Member shall compensate the Company for such damages. Members shall also independently judge the content on Xtars and assume all risks arising from the use of such content, including risks caused by reliance on the accuracy, completeness, or usefulness of live content. The Company cannot and will not be liable for any actions or losses of Members.

2. Any content you transmit through the Service or through official channels operated by Xtars does not represent the views or policies of the Company, and the Company assumes no responsibility therefor.

3. The Company reserves the right, based on business development needs, to unilaterally change, suspend, restrict, terminate, or cancel all or part of the Service at any time without notice to you.

4. Services provided by Xtars may include advertisements, and you agree that advertisements from Xtars and third-party suppliers or partners may be displayed during use.

5. In addition to complying with these Terms and related member rules of the Company, you agree to comply with relevant international internet practices and etiquette.

6. You may not use Xtars or the Service to create, upload, copy, or send text, pictures, audio, video, or any other form of material containing any of the following:

(1) Content endangering national security, leaking state secrets, or damaging national reputation or interests.

(2) Content inciting racial hatred, involving racial discrimination, or undermining ethnic unity.

(3) Content spreading rumors, disturbing social order, or undermining social stability.

(4) Obscene, gambling-related, violent, murderous, or crime-inciting content.

(5) Content insulting or defaming others.

(6) Content unlawfully infringing the intellectual property rights or other rights of others.

(7) Content encouraging or inducing Xtars users to use live streaming or activities of other brands, except for official collaborators with Xtars.

(8) Commercial advertisements, similar business solicitation information, excessive marketing information, or spam.

(9) Other content that violates laws, these Terms, related member rules of the Company, public order, or good morals.

7. The Company has the right, based on reasonable judgment, to stop transmission of any content that may violate laws, these Terms, or related member rules of the Company, or that may infringe, obstruct, or threaten the rights or safety of any person, or impersonate others. The Company may take appropriate legal action against any person violating the Terms, including but not limited to removing illegal, infringing, or inappropriate content from live streaming services, terminating the violator’s membership, blocking use of all or part of Xtars, preserving relevant information according to law, and reporting to relevant authorities.

8. All works, service software, screen arrangements, pictures, text or their components on Xtars, and other Xtars marks, product names, service names, and related materials, including copyrights, patents, trademarks, trade secrets, intellectual property rights, ownership, and other rights, belong to the Company or its rights holders. Without prior lawful authorization from the Company or the relevant rights holder, no person may reproduce, modify, edit, distribute, transmit, lease, sell, lend, or otherwise use them in any form. Violators shall bear all legal liabilities, and the Company may claim damages according to law.

9. The content and software programs on Xtars are the intellectual property of the Company. Without authorization from the Company, no person may copy them or conduct reverse engineering, de-compilation, or disassembly of any function or program. Violators shall bear all legal liabilities, and the Company may claim damages according to law.

10. To maintain platform security and prevent fraud, money laundering, abnormal transactions, credit card fraud, abuse of promotions, or other violations of laws or these Terms, Xtars may conduct reasonable risk control, security review, and monitoring of Member accounts, transactions, top-ups, login activities, and related usage behavior as necessary.

11. For platform security, legal compliance, content governance, and maintaining community order, Xtars may review, manage, restrict, or remove platform content, live activities, user interactions, and related conduct.

If the Company determines that there are abnormal transactions, suspicious activities, or violations of these Terms, Xtars has the right to suspend, restrict, or terminate the relevant account or transaction and cooperate with relevant competent authorities according to law.

(3) Account Custody Obligation:

1. You must choose your own account name and password to create an account. If your account name infringes any copyright or trademark, the Company reserves the right to delete your account.

2. One account may only be used by one person at the same time. You are fully responsible for maintaining your account and password and agree not to transfer, lease, or lend your account or password to others.

3. If you discover that your account has been illegally used or that there is any abnormal security breach, please notify the Company immediately. However, if your negligence in safekeeping causes your account or password to be illegally used by others, the Company shall not be responsible for handling it.

(4) Identity Verification:

1. To comply with applicable laws, payment institution rules, anti-fraud, anti-money laundering, and platform security requirements, Xtars may require Members to provide identity documents, proof of payment, contact information, or other reasonable materials for verification when necessary.

2. If a Member fails to complete the verification procedure, or provides information that is false, forged, misused, expired, or unverifiable, Xtars may suspend, restrict, or terminate the relevant account, transaction, top-up, withdrawal, if any, or other service permissions.

IV. Scope of the Service

(1) You may use the various payment methods provided by the platform to purchase credits or services provided by Xtars. You expressly understand and agree that purchasing platform credits is a carefully considered act. Once credits have been used or exchanged, the seven-day cooling-off right under Article 19, Paragraph 1 of the Consumer Protection Act shall not apply, and the platform cannot provide a refund for any reason. For issues relating to credits that have not been used or exchanged, please contact official customer service. If you cancel an order through an app store after purchasing credits, we will recover the credits you have used, and all effects associated with the use of such credits, including but not limited to event rewards, levels, experience points, and rankings, will also be recovered. The platform also has the right to change, suspend, restrict, terminate, or cancel the Service without notice to you.

(2) For official website top-up plans, you must personally add the official customer service LINE ID: @xtars, and must not provide top-up transfer information, including but not limited to transfer details, online banking transfer screenshots, or remittance slips, to any third party.

(3) You may use the paid system or other services provided by the Company, but you must prepare all computer equipment necessary for internet access and bear all related telecommunications costs, including but not limited to internet connection fees and telephone charges.

(4) Explanation of Virtual Credits and Virtual Gifts:

Virtual credits, virtual gifts, and related digital entertainment products provided by the Xtars platform are solely for users to conduct digital entertainment interactions and use functions within the Xtars platform.

Virtual credits and virtual gifts are for entertainment purposes only,

and do not represent any investment, financial asset, security, crypto asset, or any other right with property value.

The foregoing virtual credits and virtual gifts:

Do not have any cash value.

May not be transferred, sold, exchanged, lent, or assigned to any third party.

May not be withdrawn, cashed out, or exchanged for cash.

Do not constitute any electronic payment, stored-value account, electronic money, or financial product.

May not be used as any financial transaction, remittance, or payment instrument.

After users purchase virtual credits and virtual gifts on the platform and complete consumption or use, they may not request a refund, cash-out, or conversion into any form of money or valuable benefit.

For users in Japan, virtual credits on the platform will automatically expire six (6) months from the purchase date.

Expired virtual credits may not be refunded, exchanged for cash, extended, or converted into any form of money, valuable benefit, or other right.

The Xtars platform is the sole provider and seller of all virtual credits and digital entertainment products, namely the Merchant of Record. Users purchase related digital entertainment products directly from the Xtars platform, not from streamers, agencies, or other third parties.

Revenue distribution between the platform and streamers, agencies, or partners is commercial settlement based on independent business cooperation and is not a payment, remittance, or fund transfer service performed on behalf of users.

(5) The platform may use third-party payment service providers to process related transactions and payment procedures.

(6) If a Member engages in malicious refunds, chargebacks, credit card fraud, abuse of payment mechanisms, or other abnormal transactions, the Company has the right to restrict, suspend, or terminate the Member’s account and related services, and reserves the right to pursue legal liability according to law.

(7) Payment Risk and Transaction Security

Users shall ensure that the payment instruments, credit cards, bank accounts, e-wallets, or other payment methods they use are lawfully held and authorized for use.

If the platform discovers or reasonably suspects credit card fraud, impersonation, money laundering, abnormal transactions, chargebacks, payment disputes, risky transactions, or other violations of law, Xtars may immediately suspend, restrict, cancel, or revoke the relevant transaction and reserves the right to pursue relevant liability according to law.

V. Service Termination and Changes

If a Member falls under any of the following circumstances, the Company has the right to immediately terminate or change the services of any Member account. The Company shall not be liable to any Member or third party for any trouble, inconvenience, or damages that may arise from termination or change of the Member’s use of the Service.

1. The Member registers with false information.

2. The Member uses the Service under the names of the Company, YiXiang, Wang Yi, Nine Nine, Xtars, or any names similar to the foregoing companies, platforms, or channels.

3. The Member uses characters other than Chinese, English, and numbers, or indecent text or images, as the name of the Service.

4. The Member applies for an account for the Service under another person’s name.

5. The Member uses false or improper methods to top up.

6. The Member violates these Terms or related member rules of the Company.

7. The Member transfers, leases, or lends the Member account to others.

8. The Member violates public safety, public order, or good morals.

9. The Member violates current laws.

10. The Member uses any system or tool to interfere with, maliciously attack, or damage the services, servers, or networks provided by the Company.

11. The Member uses plug-ins, virus programs, program bugs, or other unfair or unreasonable methods to participate in platform activities.

12. The Member applies to terminate the Service.

(1) If you no longer wish to use the Company’s services, you may delete your account under account settings. You agree that once the account is deleted, you will be deemed to have waived all rights to use stored Xtars credits, and no retroactive claim may be made. The Company shall not be liable to you or any third party.

(2) You agree that after termination of the Service, the Company may exceptionally view or provide your personal information to government authorities, or to a third party that claims its rights have been infringed and provides appropriate proof, under the following circumstances:

(1) As required by laws or orders of judicial authorities or other relevant government authorities;

(2) The Member is involved in violating laws, infringing third-party rights, or violating these Terms of Use or relevant usage specifications or agreements;

(3) To protect the security of the member service system or the lawful rights and interests of the operator;

(4) To protect the lawful rights and interests of other users or other third parties;

(5) To maintain normal operation of the system.

(3) If you decide to stop using the Company’s services, you are welcome to contact customer service so that we may continue improving service quality.

VI. Service Suspension or Interruption

The Company has the right to suspend or interrupt the provision of services under any of the following circumstances, and shall not be liable to any Member or third party for any trouble, inconvenience, or damages arising therefrom:

1. Necessary maintenance or construction of hardware and software equipment or electronic communication equipment related to the Service.

2. Sudden failure of hardware and software equipment or electronic communication equipment.

3. Emergency situations requiring protection of the personal safety of other Members or third parties.

4. When the Company is unable to provide all or part of the Service due to software errors, viruses, trojans, or similar programs that may be transmitted through the Service by third parties.

5. When the Company is unable to provide services due to force majeure events such as natural disasters.

VII. Right to Change the Service

The Company reserves the right to stop or change service content at any time, or terminate Member account services according to contract, without individual notice. The Company shall not be liable to Members or third parties for any trouble, inconvenience, or damages arising therefrom.

VIII. Limitation of Liability

(1) You understand that, except as otherwise provided in these Terms or other relevant member rules, the Company provides no express or implied warranty for the services it provides, including but not limited to merchantability, fitness for a particular purpose, and non-infringement of others’ rights.

(2) The Company does not guarantee that all services will be stable, error-free, or uninterrupted. You acknowledge and willingly assume the risks of using the Service and any possible damages. If poor ISP network quality, failure or malfunction of network system hardware or software equipment of the Company, other cooperating vendors, or relevant telecommunications operators, or human operational negligence, causes interruption, temporary unavailability, delay, data transmission or storage errors, or if third parties intrude into the system to tamper with, forge, or alter data, resulting in delays or rollback in game progress and causing losses to you, the Company shall not be liable for compensation.

(3) The Company provides various services according to existing planning and does not guarantee that the Service will fully meet users’ special needs.

IX. Privacy Protection

(1) Except as required by law or relevant competent authorities, without your authorization, the Company will not arbitrarily sell, exchange, lease, or disclose your name, address, email address, or other personal information protected by law.

(2) You agree that, to the extent permitted by law, the Company may allow its affiliates or partners to use your personal information to provide you with other services.

(3) You agree that the Company may create member statistical data based on your personal information. If such statistical data does not disclose the identity of any Member, you agree and permit the Company to use it publicly for any lawful purpose.

(4) You agree that the Company may disclose your personal information according to law upon occurrence of any of the following circumstances:

1. When requested by judicial, police, or other competent authorities based on legal procedures.

2. When your conduct violates laws, these Terms, or related member rules of the Company.

3. When disclosure is required by law in an emergency to protect the personal safety of other Members of the Company or third parties.

X. Personal Data Protection

In accordance with Article 8 of the Personal Data Protection Act, the Company hereby informs you of the following personal data protection matters:

1. The Company may collect, process, and use your personal data for purposes such as member registration, website or app browsing, online transactions, online activities, service provision, and marketing promotions, in accordance with the Company’s privacy protection policy, the Personal Data Protection Act, and related laws and regulations.

2. You may provide the following personal data according to your needs: name, date of birth, national identification number, contact information, including but not limited to phone number, email, or residential address, or other information that can directly or indirectly identify you.

3. You agree that the Company may use the personal data you provide for services such as auxiliary program checks, confirmation of personal data changes, SMS promotions, community contact, event prize notifications, and notification of rule amendments, in order to verify your identity, contact you, provide information and services of the Company and its affiliates or partners, and use it in other manners specified in the privacy protection policy.

4. You agree that the Company may use your personal data from now until all contracts between you and the Company are terminated.

5. Under the Personal Data Protection Act, you may request the Company to (1) inquire about or review your personal data, (2) provide a copy, (3) supplement or correct it, (4) stop collecting, processing, or using it, or (5) delete it. However, where necessary for the Company to perform duties or business, the Company may refuse such request.

6. You may freely choose whether to provide your personal data to the Company. However, if the personal data you provide is reported or found by the Company to be insufficient to verify your identity, or involves impersonation, theft, or false information, the Company has the right to temporarily suspend services to you, including any event prizes and various promotions. We apologize for any inconvenience.

7. In addition to the personal data protection matters above, personal data protection items contained in these Terms of Service are also included.

XI. Limitation of Compensation

The limitations on compensation arising from your use of the Service shall be governed by the relevant laws and regulations of the local country where the relevant server giving rise to the facts is located. If you modify the content of the Service or connect it with other software in a manner not in accordance with these Terms, or if damages are otherwise not attributable to the Company, the Company shall not be liable. Under no circumstances shall the Company be liable for any indirect, consequential, punitive, incidental, special, or penal damages, including loss of profits suffered by Members from using the Service, even if the Company has been informed of the possibility of such losses. The Company’s total liability to you, regardless of cause or form, shall be limited to the fees you paid to the Company for using the Service during your valid membership period.

XII. Severability

If any part of these Terms is invalid, it shall not affect the validity of the remaining provisions. The headings of these Terms are for convenience only and have no legal or contractual effect.

XIII. General Terms

The interpretation and application of these Terms of Service, and the rights and obligations between Members and the Company arising from use of the Service, shall be interpreted and applied in accordance with the laws of the Republic of China, excluding the Act Governing the Application of Laws to Civil Matters Involving Foreign Elements or similar rules. Any disputes arising from these Terms of Service shall be subject to the Taiwan District Court as the court of first instance.

XIV. Contract Termination and Refund

When the Service ceases operation, the Company may refund the unused stored value purchased by Members after deducting necessary costs.